Description for Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard.
Guides government and nonprofit organizations through the implementation of a performance management system using the Balanced Scorecard.
Authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips to that ensure success.
Identifies and tackles head-on the serious obstacles unique to the world of government and nonprofits in implementing the balanced scorecard methodology.
Includes action plans to walk the reader through specific implementation challenges.
About Paul R. Niven
PAUL R. NIVEN is a management consultant and noted speaker on the subject of the Balanced Scorecard. He is the author of the acclaimed Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results. Additionally, his work on Performance Management has been published in many professional publications. Mr. Niven has developed Balanced Scorecard systems for large and small clients in a wide variety of organizations, including the public sector, nonprofits, and the Fortune 1000.
“Today’s constituents and donors are better informed than at any time in history. That knowledge leads to a demand of accountability on your part to show results from the financial and human resources with which you’ve been entrusted. To do that you must demonstrate tangible results, and those results are best captured in performance measures.”
–from Chapter One